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What is servant leadership?

Updated: Nov 26, 2023

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Growing in our leadership

Servant leadership is a philosophy in which the leader's primary goal is to serve their followers or team members rather than having them serve the leader. It involves putting the needs of others first, empowering and supporting them to achieve their goals, and fostering a culture of collaboration and empathy.

Why would an organisation choose a servant leadership model?

An organisation might choose a servant leadership model because it prioritises the team's needs and encourages collaboration, empowerment, and personal growth. It can lead to higher employee satisfaction, better performance, and positive work culture.

Can a servant leadership philosophy increase profitability?

Studies have shown that implementing a servant leadership philosophy in the workplace can lead to increased employee engagement, job satisfaction, and, ultimately, profitability. This is because servant leaders prioritise the needs of their team members, which can lead to a more positive and productive work environment.

How would a servant leadership model be introduced into an organisation?

Introducing a servant leadership model into an organisation involves several steps, including:

  1. Educating leaders and employees about the principles of servant leadership.

  2. Identifying and developing servant leaders within the organisation.

  3. Creating a culture that supports and encourages servant leadership behaviours.

  4. Incorporating servant leadership principles into the organisation's mission, vision, and values.

  5. Providing training and resources to support servant leadership practices.

  6. Encouraging open communication and feedback to improve the implementation of servant leadership continuously.

By following these steps, an organisation can successfully introduce a servant leadership model and reap the benefits of increased employee satisfaction, engagement, and productivity.

What are the downsides of the servant leadership model?

Some potential downsides of the servant leadership model include:

  • It may not be effective in all organisational cultures or situations

  • It can be difficult to implement and may require a significant shift in leadership style

  • It may not be suitable for leaders who are not comfortable with delegating authority or decision-making power

  • There may be challenges in balancing the needs of individual team members' needs with the organisation's needs as a whole.

How could a servant leadership model benefit my organisation?

Implementing a servant leadership model in your organisation can have several benefits, such as improved employee morale, increased productivity, and a stronger sense of teamwork. This model encourages leaders to prioritise the needs of their team members and empower them to make decisions, leading to a more engaged and motivated workforce. Additionally, a servant leadership approach can foster a culture of trust and collaboration, resulting in better outcomes for the organisation.



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